A Social Media Road Map

The why

  • Customer relationship builder
  • Growth strategy
  • Business multiplier
  • Build website traffic
  • Sets up additional growth strategies

An ideal social media campaign

  • Engage customers and potential customers
  • Inform, educate, entertain
  • Build an audience
  • Frequent quality organic posts
  • Keep score of new followers
  • Email outreach
  • Adjust as needed

Qualifiers

  • Analyze past social media posts
  • Part of a campaign or free form?
  • Determine your market differentiators
  • Has your market changed? Has the industry changed?
  • Use the data to define your campaign
  • Has the customer frequency and spend changed?
  • Trending?
  • Which one has the most potential for immediate growth?

Social media experience

  • Last campaign goals, theme, and narrative?
  • Menu changes?
  • Special value or promotion?
  • Post frequency?
  • Season of the year? Duration? Data?
  • Takeaways?

Setting goals

  • Fresh market analysis
  • Takeaways from past social media campaigns
  • Brand-driven goals
  • Specific goals
  • A multi-layered social media campaign

Design a social media campaign

  • Pick a theme and the length of the campaign
  • Build out the theme using market differentiators
  • Create a narrative for each differentiator
  • Create organic content for each narrative
  • Use power verbs, short sentences, pictures
  • You could brand each day
  • Post organic content
  • Pick frequency
  • Vary the posts by subject
  • Re-post a humorous post – funny works
  • Quality, preparation, consistency, menu variety, Specials, value, customer service
  • Keep score of new followers – email outreach

A family of clients and a culture

  • Build a family of clients
  • Grow more likes, follows, and re-posts
  • Grow more testimonials and Google reviews
  • Build a culture

Other

  • Do you use database geo-mapping for a follow -up marketing campaign?
  • Link the social media campaign to other growth strategies

See what Latham Wade can do for you!

Jonathan

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